#crenix-ping-widget-wrapper {
    position: fixed;
    z-index: 999999;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}

#crenix-ping-floating-btn {
    position: relative;
    background-color: var(--crenix-ping-btn-bg);
    border: none;
    border-radius: var(--crenix-ping-border-radius);
    padding: 10px 16px;
    display: flex;
    align-items: center;
    gap: 8px;
    cursor: pointer;
    box-shadow: 0 4px 14px rgba(0,0,0,0.18);
    transition: transform 0.2s ease, box-shadow 0.2s ease, background-color 0.2s ease;
}

#crenix-ping-floating-btn:hover {
    transform: translateY(-2px);
    background-color: var(--crenix-ping-btn-hover, var(--crenix-ping-btn-bg));
    box-shadow: 0 6px 18px rgba(0,0,0,0.24);
}

/* Shadow Styles */
.crenix-ping-shadow-soft #crenix-ping-floating-btn {
    box-shadow: 0 2px 10px rgba(0,0,0,0.08);
}
.crenix-ping-shadow-modern #crenix-ping-floating-btn {
    box-shadow: 0 8px 24px rgba(0,0,0,0.16);
}
.crenix-ping-shadow-deep #crenix-ping-floating-btn {
    box-shadow: 0 14px 38px rgba(0,0,0,0.24);
}
.crenix-ping-shadow-glow #crenix-ping-floating-btn {
    box-shadow: 0 0 22px var(--crenix-ping-btn-bg);
}
.crenix-ping-shadow-flat #crenix-ping-floating-btn {
    box-shadow: none;
    border: 1px solid rgba(0,0,0,0.12);
}

/* Continuous Pulse Animation */
.crenix-ping-has-pulse #crenix-ping-floating-btn {
    animation: crenix-ping-btn-pulse 2.2s infinite;
}

@keyframes crenix-ping-btn-pulse {
    0% { box-shadow: 0 0 0 0 rgba(37, 211, 102, 0.6); }
    70% { box-shadow: 0 0 0 16px rgba(37, 211, 102, 0); }
    100% { box-shadow: 0 0 0 0 rgba(37, 211, 102, 0); }
}

/* Tooltip Callout */
.crenix-ping-tooltip-bubble {
    position: absolute;
    bottom: calc(100% + 12px);
    right: 0;
    background: #1e293b;
    color: #ffffff;
    padding: 8px 14px;
    border-radius: 8px;
    font-size: 13px;
    font-weight: 500;
    white-space: nowrap;
    box-shadow: 0 4px 14px rgba(0,0,0,0.2);
    display: flex;
    align-items: center;
    gap: 8px;
    z-index: 10;
    cursor: pointer;
    user-select: none;
    animation: crenix-ping-tooltip-fade 0.3s ease;
}

.crenix-ping-position-bottom-left .crenix-ping-tooltip-bubble,
.crenix-ping-position-top-left .crenix-ping-tooltip-bubble {
    right: auto;
    left: 0;
}

.crenix-ping-position-top-right .crenix-ping-tooltip-bubble,
.crenix-ping-position-top-left .crenix-ping-tooltip-bubble {
    bottom: auto;
    top: calc(100% + 12px);
}

.crenix-ping-tooltip-bubble::after {
    content: '';
    position: absolute;
    top: 100%;
    right: 20px;
    border-width: 6px;
    border-style: solid;
    border-color: #1e293b transparent transparent transparent;
}

.crenix-ping-position-bottom-left .crenix-ping-tooltip-bubble::after,
.crenix-ping-position-top-left .crenix-ping-tooltip-bubble::after {
    right: auto;
    left: 20px;
}

.crenix-ping-tooltip-bubble button {
    background: none;
    border: none;
    color: #94a3b8;
    cursor: pointer;
    font-size: 16px;
    line-height: 1;
    padding: 0;
}

.crenix-ping-tooltip-bubble button:hover {
    color: #ffffff;
}

@keyframes crenix-ping-tooltip-fade {
    from { opacity: 0; transform: translateY(6px); }
    to { opacity: 1; transform: translateY(0); }
}

/* Pulsing Red Unread Badge Dot */
.crenix-ping-unread-badge-dot {
    position: absolute;
    top: -5px;
    right: -5px;
    background: #ef4444;
    color: #ffffff;
    font-size: 11px;
    font-weight: 700;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 2px solid #ffffff;
    box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.7);
    animation: crenix-ping-pulse-red 1.6s infinite;
}

@keyframes crenix-ping-pulse-red {
    0% {
        transform: scale(0.95);
        box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.7);
    }
    70% {
        transform: scale(1.1);
        box-shadow: 0 0 0 8px rgba(239, 68, 68, 0);
    }
    100% {
        transform: scale(0.95);
        box-shadow: 0 0 0 0 rgba(239, 68, 68, 0);
    }
}

.crenix-ping-icon svg {
    width: 24px;
    height: 24px;
    display: block;
}

.crenix-ping-btn-text {
    color: #ffffff;
    font-size: 15px;
    font-weight: 500;
}

/* Icon Only Style */
.crenix-ping-style-icon-only #crenix-ping-floating-btn {
    padding: 14px;
    border-radius: 50% !important;
}

.crenix-ping-style-icon-only .crenix-ping-icon svg {
    width: 32px;
    height: 32px;
}

/* Chat Window */
#crenix-ping-chat-window {
    position: absolute;
    bottom: calc(100% + 20px);
    width: 340px;
    background: #fff;
    border-radius: 14px;
    box-shadow: 0 12px 35px rgba(0,0,0,0.18);
    overflow: hidden;
    display: flex;
    flex-direction: column;
    opacity: 1;
    transform: translateY(0);
    transition: opacity 0.3s ease, transform 0.3s ease;
    transform-origin: bottom;
}

.crenix-ping-position-bottom-right #crenix-ping-chat-window {
    right: 0;
}

.crenix-ping-position-bottom-left #crenix-ping-chat-window {
    left: 0;
}

.crenix-ping-hidden {
    display: none !important;
}

#crenix-ping-chat-window.crenix-ping-hidden {
    display: flex !important;
    opacity: 0 !important;
    transform: translateY(20px) scale(0.95) !important;
    pointer-events: none !important;
}

.crenix-ping-chat-header {
    background-color: var(--crenix-ping-brand-color, #095e54) !important;
    padding: 14px 18px !important;
    display: flex;
    justify-content: space-between;
    align-items: center;
    color: var(--crenix-ping-header-text, #ffffff) !important;
    border-top-left-radius: inherit;
    border-top-right-radius: inherit;
}

.crenix-ping-header-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.crenix-ping-brand-img, .crenix-ping-brand-img-fallback {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    object-fit: cover;
    background: rgba(255,255,255,0.2);
    display: flex;
    align-items: center;
    justify-content: center;
    color: #ffffff;
    flex-shrink: 0;
}

.crenix-ping-brand-name {
    font-weight: 700;
    font-size: 15px;
    line-height: 1.2;
    color: var(--crenix-ping-header-text, #ffffff) !important;
}

.crenix-ping-brand-subtitle {
    font-size: 12px;
    opacity: 0.9;
    margin-top: 3px;
    color: var(--crenix-ping-header-text, #ffffff) !important;
}

#crenix-ping-close-btn {
    background: none;
    border: none;
    color: var(--crenix-ping-header-text, #ffffff) !important;
    font-size: 22px;
    cursor: pointer;
    padding: 0;
    line-height: 1;
    opacity: 0.85;
    transition: opacity 0.2s;
}

#crenix-ping-close-btn:hover {
    opacity: 1;
}

/* Mode Selector Tabs (WhatsApp / FAQs / AI Search) */
.crenix-ping-mode-tabs {
    display: flex;
    background: #f1f5f9;
    padding: 6px;
    gap: 6px;
    border-bottom: 1px solid #e2e8f0;
}

.crenix-ping-mode-btn {
    flex: 1;
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 6px;
    padding: 6px 10px;
    font-size: 12px;
    font-weight: 600;
    color: #475569 !important;
    cursor: pointer;
    text-align: center;
    transition: all 0.15s ease;
    white-space: nowrap;
}

.crenix-ping-mode-btn:hover {
    background: #e2e8f0;
    color: #0f172a !important;
}

.crenix-ping-mode-btn.active {
    background: #095e54 !important;
    color: #ffffff !important;
    border-color: #095e54 !important;
    box-shadow: 0 1px 3px rgba(9, 94, 84, 0.2);
}

/* Department Selector Filter Tabs */
.crenix-ping-dept-tabs {
    display: flex;
    background: #f1f5f9;
    padding: 6px 12px;
    gap: 6px;
    border-bottom: 1px solid #e2e8f0;
}

.crenix-ping-dept-btn {
    flex: 1;
    background: #ffffff;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    padding: 5px 0;
    font-size: 11px;
    font-weight: 600;
    color: #475569;
    cursor: pointer;
    transition: background 0.2s, color 0.2s, border-color 0.2s;
}

.crenix-ping-dept-btn.active, .crenix-ping-dept-btn:hover {
    background: #25D366;
    color: #ffffff;
    border-color: #25D366;
}

/* Multi-Channel Action Bar */
.crenix-ping-multichannel-bar {
    display: flex;
    justify-content: flex-start;
    gap: 8px;
    background: #f8fafc;
    padding: 8px 12px;
    border-bottom: 1px solid #e2e8f0;
}

.crenix-ping-mc-btn {
    font-size: 12px;
    font-weight: 600;
    color: #334155 !important;
    text-decoration: none !important;
    padding: 5px 12px;
    border-radius: 6px;
    background: #ffffff;
    border: 1px solid #cbd5e1;
    box-shadow: 0 1px 2px rgba(0,0,0,0.04);
    transition: all 0.2s;
}

.crenix-ping-mc-btn:hover {
    background: #095e54 !important;
    color: #ffffff !important;
    border-color: #095e54 !important;
}

/* Visual FAQs Accordion in Widget */
.crenix-ping-faq-search-wrap {
    margin-bottom: 10px;
}

#crenix-ping-faq-search-input {
    width: 100%;
    padding: 8px 12px;
    font-size: 13px;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    box-sizing: border-box;
    outline: none;
    background: #ffffff;
    color: #0f172a;
    transition: border-color 0.2s;
}

#crenix-ping-faq-search-input:focus {
    border-color: #095e54;
    box-shadow: 0 0 0 2px rgba(9, 94, 84, 0.15);
}

.crenix-ping-faq-accordion-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
    max-height: 240px;
    overflow-y: auto;
    padding-right: 2px;
}

.crenix-ping-faq-accordion-item {
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 8px;
    overflow: hidden;
    transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.crenix-ping-faq-accordion-item:hover {
    border-color: #cbd5e1;
}

.crenix-ping-faq-accordion-item.active {
    border-color: #095e54 !important;
    box-shadow: 0 2px 6px rgba(9, 94, 84, 0.1) !important;
}

.crenix-ping-faq-accordion-toggle {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    padding: 10px 12px;
    background: #ffffff;
    border: none;
    font-size: 13px;
    font-weight: 600;
    color: #1e293b !important;
    text-align: left;
    cursor: pointer;
    transition: background 0.15s ease, color 0.15s ease;
}

.crenix-ping-faq-accordion-toggle:hover {
    background: #f8fafc;
    color: #095e54 !important;
}

.crenix-ping-faq-accordion-item.active .crenix-ping-faq-accordion-toggle {
    background: #f0fdf4 !important;
    color: #095e54 !important;
}

.crenix-ping-faq-chevron {
    flex-shrink: 0;
    color: #64748b;
    transition: transform 0.2s ease, color 0.2s ease;
}

.crenix-ping-faq-accordion-item.active .crenix-ping-faq-chevron {
    transform: rotate(180deg);
    color: #095e54 !important;
}

.crenix-ping-faq-accordion-content {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.25s ease-out;
    background: #ffffff;
}

.crenix-ping-faq-accordion-item.active .crenix-ping-faq-accordion-content {
    max-height: 400px;
}

.crenix-ping-faq-answer-inner {
    padding: 10px 14px 12px;
    font-size: 13px;
    line-height: 1.5;
    color: #334155;
    background: #f8fafc;
    border-top: 1px solid #f1f5f9;
}

.crenix-ping-faq-switch-to-wa {
    font-size: 13px;
    font-weight: 600;
    color: #095e54 !important;
    text-decoration: none !important;
    display: inline-block;
    padding: 6px 12px;
    border-radius: 6px;
    transition: background 0.15s;
}

.crenix-ping-faq-switch-to-wa:hover {
    color: #047857 !important;
    background: #ecfdf5;
}

.crenix-ping-mc-btn {
    font-size: 12px;
    font-weight: 600;
    color: #334155;
    text-decoration: none;
    padding: 4px 8px;
    border-radius: 6px;
    background: #ffffff;
    border: 1px solid #cbd5e1;
    transition: background 0.2s, border-color 0.2s;
}

.crenix-ping-mc-btn:hover {
    background: #25D366;
    color: #ffffff;
    border-color: #25D366;
}

.crenix-ping-chat-body {
    background-color: #E5DDD5;
    background-image: url("data:image/svg+xml,%3Csvg width='40' height='40' viewBox='0 0 40 40' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M20 20.5a.5.5 0 0 0 0-1 .5.5 0 0 0 0 1zM20 21a1 1 0 1 0 0-2 1 1 0 0 0 0 2zM19.5 20a.5.5 0 1 1 1 0 .5.5 0 0 1-1 0z' fill='%23ccc' fill-opacity='0.4' fill-rule='evenodd'/%3E%3C/svg%3E");
    padding: 20px;
    min-height: 140px;
}

.crenix-ping-chat-message {
    background: #fff;
    padding: 12px 14px;
    border-radius: 0 8px 8px 8px;
    position: relative;
    box-shadow: 0 1px 2px rgba(0,0,0,0.1);
    font-size: 14px;
    color: #111;
    max-width: 88%;
}

.crenix-ping-chat-message::before {
    content: '';
    position: absolute;
    top: 0;
    left: -10px;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 0 10px 10px 0;
    border-color: transparent #fff transparent transparent;
}

.crenix-ping-msg-author {
    font-size: 11px;
    color: rgba(0,0,0,0.45);
    margin-bottom: 4px;
    font-weight: 500;
}

/* Multi-Agent Styling */
.crenix-ping-agents-body {
    background: #f7f9fc !important;
    padding: 16px !important;
}

.crenix-ping-agents-intro p {
    margin: 0 0 12px 0;
    font-size: 13px;
    color: #64748b;
    font-weight: 500;
}

.crenix-ping-agents-list {
    display: flex;
    flex-direction: column;
    gap: 10px;
    max-height: 280px;
    overflow-y: auto;
}

.crenix-ping-agent-item {
    display: flex;
    align-items: center;
    padding: 10px 12px;
    background: #ffffff;
    border-radius: 10px;
    text-decoration: none;
    border: 1px solid #e2e8f0;
    transition: transform 0.15s ease, border-color 0.15s ease, box-shadow 0.15s ease;
}

.crenix-ping-agent-item:hover {
    transform: translateY(-2px);
    border-color: #25D366;
    box-shadow: 0 4px 12px rgba(37, 211, 102, 0.12);
}

.crenix-ping-agent-item.is-offline-disabled {
    opacity: 0.55;
    cursor: not-allowed !important;
    pointer-events: none !important;
    background: #f1f5f9 !important;
    border-color: #cbd5e1 !important;
}

.crenix-ping-agent-avatar-wrap {
    position: relative;
    margin-right: 12px;
    flex-shrink: 0;
}

.crenix-ping-agent-avatar, .crenix-ping-agent-avatar-fallback {
    width: 42px;
    height: 42px;
    border-radius: 50%;
    object-fit: cover;
    background: #e2e8f0;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    color: #475569;
}

.crenix-ping-status-dot {
    position: absolute;
    bottom: 0;
    right: 0;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    border: 2px solid #ffffff;
}

.crenix-ping-status-dot.online {
    background-color: #22c55e;
}

.crenix-ping-status-dot.offline {
    background-color: #94a3b8;
}

.crenix-ping-agent-info {
    flex-grow: 1;
}

.crenix-ping-agent-name {
    font-size: 14px;
    font-weight: 600;
    color: #1e293b;
    line-height: 1.2;
}

.crenix-ping-agent-title {
    font-size: 12px;
    color: #64748b;
    margin-top: 2px;
}

.crenix-ping-agent-remaining {
    font-size: 11px;
    color: #e11d48;
    margin-top: 3px;
    font-weight: 500;
}

.crenix-ping-agent-action {
    flex-shrink: 0;
    margin-left: 8px;
}

.crenix-ping-chat-footer {
    padding: 16px;
    background: #fff;
    text-align: center;
}

#crenix-ping-start-chat-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    width: 100%;
    box-sizing: border-box;
    background-color: var(--crenix-ping-btn-bg, #25D366);
    color: var(--crenix-ping-btn-text, #ffffff) !important;
    text-decoration: none !important;
    padding: 12px 18px;
    border-radius: var(--crenix-ping-border-radius, 24px);
    font-weight: 700;
    font-size: 15px;
    line-height: 1.3;
    transition: background-color 0.2s, filter 0.2s, transform 0.15s ease;
    cursor: pointer;
}

#crenix-ping-start-chat-btn:hover {
    background-color: var(--crenix-ping-btn-hover, #1ebc59);
    filter: brightness(0.95);
    color: var(--crenix-ping-btn-text, #ffffff) !important;
    transform: translateY(-1px);
}

#crenix-ping-start-chat-btn:active {
    transform: translateY(0);
}

#crenix-ping-start-chat-btn svg {
    flex-shrink: 0;
    fill: currentColor !important;
}

#crenix-ping-start-chat-btn span {
    color: inherit !important;
}

.crenix-ping-watermark-row {
    padding: 8px 12px 12px;
    font-size: 11px;
    color: #94a3b8;
    text-align: center;
    background: #fff;
}

.crenix-ping-watermark-row a {
    color: var(--crenix-ping-brand-color);
    text-decoration: none;
    font-weight: 500;
}

/* Exit Coupon Modal */
#crenix-ping-exit-coupon-modal {
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    z-index: 9999999;
    background: #ffffff;
    border-radius: 16px;
    box-shadow: 0 20px 50px rgba(0,0,0,0.3);
    width: 90%;
    max-width: 400px;
    padding: 25px;
    text-align: center;
}

#crenix-ping-exit-coupon-modal.crenix-ping-hidden {
    display: none !important;
}

.crenix-ping-coupon-content {
    position: relative;
}

#crenix-ping-coupon-close {
    position: absolute;
    top: -15px;
    right: -10px;
    background: none;
    border: none;
    font-size: 24px;
    cursor: pointer;
    color: #64748b;
}

.crenix-ping-coupon-badge {
    display: inline-block;
    background: #fef08a;
    color: #854d0e;
    font-size: 11px;
    font-weight: 700;
    padding: 4px 10px;
    border-radius: 12px;
    margin-bottom: 10px;
}

.crenix-ping-coupon-box {
    background: #f1f5f9;
    border: 2px dashed #095e54;
    padding: 10px;
    border-radius: 8px;
    margin: 15px 0;
    font-size: 15px;
    color: #095e54;
}

.crenix-ping-coupon-btn {
    display: block;
    background: #25D366;
    color: #ffffff !important;
    text-decoration: none !important;
    padding: 12px;
    border-radius: 24px;
    font-weight: 700;
    font-size: 15px;
}

/* Abandoned Cart Recovery Banner */
#crenix-ping-ab-cart-banner {
    position: fixed;
    bottom: 25px;
    left: 25px;
    z-index: 999998;
    background: #ffffff;
    border-radius: 14px;
    box-shadow: 0 10px 30px rgba(0,0,0,0.2);
    width: 320px;
    padding: 18px;
    border-left: 5px solid #25D366;
}

#crenix-ping-ab-cart-banner.crenix-ping-hidden {
    display: none !important;
}

.crenix-ping-ab-cart-content {
    position: relative;
}

#crenix-ping-ab-cart-close {
    position: absolute;
    top: -10px;
    right: -5px;
    background: none;
    border: none;
    font-size: 20px;
    cursor: pointer;
    color: #94a3b8;
}

.crenix-ping-ab-cart-header {
    font-size: 14px;
    color: #1e293b;
    margin-bottom: 6px;
    display: flex;
    align-items: center;
    gap: 6px;
}

.crenix-ping-ab-cart-content p {
    font-size: 13px;
    color: #475569;
    margin: 0 0 12px 0;
}

.crenix-ping-ab-cart-btn {
    display: block;
    background: #25D366;
    color: #ffffff !important;
    text-align: center;
    padding: 10px;
    border-radius: 20px;
    font-size: 13px;
    font-weight: 600;
    text-decoration: none !important;
}

/* ==========================================================================
   PRESET THEMES CSS (Enhanced Contrast & Full UI Coverage)
   ========================================================================== */

/* 1. Theme: Dark Glassmorphism */
.crenix-ping-theme-dark_glass #crenix-ping-chat-window {
    background: #0f172a !important;
    border: 1px solid rgba(255, 255, 255, 0.15) !important;
    box-shadow: 0 20px 50px rgba(0, 0, 0, 0.5) !important;
    color: #f8fafc !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-chat-header {
    background: #1e293b !important;
    border-bottom: 1px solid rgba(255, 255, 255, 0.1) !important;
    color: #ffffff !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-mode-tabs,
.crenix-ping-theme-dark_glass .crenix-ping-multichannel-bar {
    background: #090d16 !important;
    border-bottom-color: rgba(255, 255, 255, 0.1) !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-mode-btn {
    background: #1e293b !important;
    color: #94a3b8 !important;
    border-color: rgba(255, 255, 255, 0.1) !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-mode-btn.active {
    background: #25d366 !important;
    color: #0f172a !important;
    border-color: #25d366 !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-mc-btn {
    background: #1e293b !important;
    color: #f8fafc !important;
    border-color: rgba(255, 255, 255, 0.1) !important;
}
.crenix-ping-theme-dark_glass #crenix-ping-faqs-window-body {
    background: #0f172a !important;
}
.crenix-ping-theme-dark_glass #crenix-ping-faq-search-input {
    background: #1e293b !important;
    color: #ffffff !important;
    border-color: rgba(255, 255, 255, 0.2) !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-faq-accordion-item {
    background: #1e293b !important;
    border-color: rgba(255, 255, 255, 0.1) !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-faq-accordion-toggle {
    background: #1e293b !important;
    color: #f8fafc !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-faq-accordion-item.active .crenix-ping-faq-accordion-toggle {
    background: rgba(37, 211, 102, 0.15) !important;
    color: #25d366 !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-faq-answer-inner {
    background: #131d2e !important;
    color: #cbd5e1 !important;
    border-top-color: rgba(255, 255, 255, 0.1) !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-faq-switch-to-wa {
    color: #25d366 !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-agents-body {
    background: transparent !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-agent-item {
    background: rgba(30, 41, 59, 0.6) !important;
    border-color: rgba(255, 255, 255, 0.1) !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-agent-name {
    color: #f8fafc !important;
}
.crenix-ping-theme-dark_glass .crenix-ping-agent-title {
    color: #94a3b8 !important;
}

/* 2. Theme: Cyber Neon Glow */
.crenix-ping-theme-neon_glow #crenix-ping-floating-btn {
    box-shadow: 0 0 20px #00ff88;
    background: #000000 !important;
    border: 2px solid #00ff88;
}
.crenix-ping-theme-neon_glow .crenix-ping-btn-text {
    color: #00ff88;
    font-weight: 700;
}
.crenix-ping-theme-neon_glow #crenix-ping-chat-window {
    background: #080c0a !important;
    border: 2px solid #00ff88 !important;
    box-shadow: 0 0 30px rgba(0, 255, 136, 0.25) !important;
    color: #f8fafc !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-chat-header {
    background: #00ff88 !important;
    color: #000000 !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-brand-name,
.crenix-ping-theme-neon_glow .crenix-ping-brand-subtitle,
.crenix-ping-theme-neon_glow #crenix-ping-close-btn {
    color: #000000 !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-mode-tabs,
.crenix-ping-theme-neon_glow .crenix-ping-multichannel-bar {
    background: #050706 !important;
    border-bottom-color: rgba(0, 255, 136, 0.2) !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-mode-btn {
    background: #111814 !important;
    color: #a7f3d0 !important;
    border-color: rgba(0, 255, 136, 0.2) !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-mode-btn.active {
    background: #00ff88 !important;
    color: #000000 !important;
    border-color: #00ff88 !important;
}
.crenix-ping-theme-neon_glow #crenix-ping-faqs-window-body {
    background: #080c0a !important;
}
.crenix-ping-theme-neon_glow #crenix-ping-faq-search-input {
    background: #111814 !important;
    color: #ffffff !important;
    border-color: rgba(0, 255, 136, 0.3) !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-faq-accordion-item {
    background: #111814 !important;
    border-color: rgba(0, 255, 136, 0.2) !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-faq-accordion-toggle {
    background: #111814 !important;
    color: #f8fafc !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-faq-accordion-item.active {
    border-color: #00ff88 !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-faq-accordion-item.active .crenix-ping-faq-accordion-toggle {
    background: rgba(0, 255, 136, 0.15) !important;
    color: #00ff88 !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-faq-answer-inner {
    background: #0b110e !important;
    color: #d1fae5 !important;
    border-top-color: rgba(0, 255, 136, 0.2) !important;
}
.crenix-ping-theme-neon_glow .crenix-ping-faq-switch-to-wa {
    color: #00ff88 !important;
}

/* 3. Theme: Corporate Enterprise Blue */
.crenix-ping-theme-corporate_blue #crenix-ping-floating-btn {
    background: #2563eb !important;
}
.crenix-ping-theme-corporate_blue .crenix-ping-chat-header {
    background: #1e40af !important;
    color: #ffffff !important;
}
.crenix-ping-theme-corporate_blue .crenix-ping-mode-btn.active {
    background: #1e40af !important;
    color: #ffffff !important;
    border-color: #1e40af !important;
}
.crenix-ping-theme-corporate_blue .crenix-ping-faq-accordion-item.active {
    border-color: #1e40af !important;
}
.crenix-ping-theme-corporate_blue .crenix-ping-faq-accordion-item.active .crenix-ping-faq-accordion-toggle {
    background: #eff6ff !important;
    color: #1e40af !important;
}
.crenix-ping-theme-corporate_blue .crenix-ping-faq-switch-to-wa {
    color: #1e40af !important;
}

/* 4. Theme: Luxury Gold */
.crenix-ping-theme-luxury_gold #crenix-ping-floating-btn {
    background: linear-gradient(135deg, #d97706, #b45309) !important;
    box-shadow: 0 4px 20px rgba(180, 83, 9, 0.4) !important;
}
.crenix-ping-theme-luxury_gold .crenix-ping-chat-header {
    background: linear-gradient(135deg, #78350f, #451a03) !important;
    color: #fef3c7 !important;
}
.crenix-ping-theme-luxury_gold .crenix-ping-brand-name,
.crenix-ping-theme-luxury_gold .crenix-ping-brand-subtitle,
.crenix-ping-theme-luxury_gold #crenix-ping-close-btn {
    color: #fef3c7 !important;
}
.crenix-ping-theme-luxury_gold .crenix-ping-mode-btn.active {
    background: #78350f !important;
    color: #fef3c7 !important;
    border-color: #78350f !important;
}
.crenix-ping-theme-luxury_gold .crenix-ping-faq-accordion-item.active {
    border-color: #b45309 !important;
}
.crenix-ping-theme-luxury_gold .crenix-ping-faq-accordion-item.active .crenix-ping-faq-accordion-toggle {
    background: #fefce8 !important;
    color: #78350f !important;
}
.crenix-ping-theme-luxury_gold .crenix-ping-faq-switch-to-wa {
    color: #b45309 !important;
}

/* E-Commerce Buttons Styling */
.crenix-ping-ecom-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 10px 18px;
    border-radius: 8px;
    color: #ffffff !important;
    font-size: 14px;
    font-weight: 600;
    text-decoration: none !important;
    transition: opacity 0.2s, transform 0.2s;
    box-shadow: 0 2px 8px rgba(0,0,0,0.12);
}

.crenix-ping-ecom-btn:hover {
    opacity: 0.92;
    transform: translateY(-1px);
}

.crenix-ping-ecom-btn.secondary {
    background-color: #095e54;
}

/* Shortcode Buttons */
.crenix-ping-shortcode-wrapper {
    display: inline-block;
    margin: 10px 0;
}

.crenix-ping-shortcode-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 10px 20px;
    border-radius: 24px;
    font-weight: 600;
    font-size: 15px;
    text-decoration: none !important;
    transition: opacity 0.2s, transform 0.2s;
    box-shadow: 0 3px 10px rgba(0,0,0,0.15);
}

.crenix-ping-shortcode-btn:hover {
    opacity: 0.95;
    transform: translateY(-2px);
}

/* Mobile Responsive */
@media (max-width: 768px) {
    #crenix-ping-chat-window {
        width: calc(100vw - 32px);
        max-width: 340px;
    }
}